Frequently Asked Questions

To be eligible for NDIS funding, individuals must meet the following basic requirements:

  • Be under 65 years of age at the time of application.
  • Be an Australian citizen, permanent resident, or a New Zealand citizen holding a ‘Protected Special Category Visa.
  • Have a permanent physical or mental disability that requires significant support.

Additional considerations:

For children, funding may be granted if early support is shown to substantially reduce the long-term effects of their condition. Early intervention can enhance their future capacity and improve developmental outcomes.

NDIS funding is designed to support people with disabilities in living fulfilling lives and achieving their goals. These goals may include:

  • Personal care needs, such as hygiene and grooming.
  • Traveling independently or with assistance.
  • Building skills and pursuing employment opportunities of their choice.
  • Enhancing interaction and engagement with the community.
  • Expanding social interactions to form meaningful connections.

NDIS funds can be managed in several ways, allowing flexibility to suit individual preferences and needs. Options include:

  • Self-managed: The individual or a family member/carer manages the funds directly.
  • NDIA-managed: The National Disability Insurance Agency oversees the funding.
  • Plan-managed: A professional plan manager, such as AgapeCare, manages the funds and ensures the best use of resources.

Participants can choose one or a combination of these options for fund management.

Yes, family involvement is highly flexible. Families can provide extensive support or minimal involvement, depending on the needs and preferences of the individual. This ensures the participant maintains autonomy over their funding decisions while receiving tailored assistance suited to their specific circumstances.

Yes, NDIS funding can cover home modifications deemed necessary to improve accessibility and independence. Examples include:

  • Installing ramps for easier access over stairs.
  • Adding lifting platforms or stair climbers.
  • Installing handrails for additional safety.
  • Modifying bathrooms, such as enlarging showers.
  • Widening internal doors to accommodate mobility aids.

If a practical, cost-effective alternative exists, it will likely be chosen over larger-scale modifications. Contact AgapeCare for more information about home modification options.

Yes, the NDIS covers alternative transportation for individuals unable to use public transport. This funding is specific to the person with a disability and does not extend to family members or caregivers traveling to the participant’s residence.

Examples of transportation goals include:

  • Learning to use public transit independently.
  • Covering expenses for accessible taxis or transport options.
  • Receiving support to obtain a driver’s license.

Transportation needs are evaluated on an individual basis to ensure they align with the participant’s goals.

Yes, NDIS funding can be used for assistive technologies or devices that improve a participant’s daily living and independence. Examples include:

  • Communication devices.
  • Hearing aids.
  • Mobility aids like wheelchairs or walkers.
  • Home automation tools for improved accessibility.

Funding for assistive technology is allocated based on the participant’s individual plan and needs.

Yes, the NDIS allows participants to access services from multiple providers to ensure their goals and needs are met comprehensively. For instance, you may choose one provider for personal care and another for transport or mental health support. Support Coordinators like AgapeCare can help you manage and coordinate these services effectively.

If your needs or circumstances change, you can request a plan review with the NDIS. This ensures that your plan evolves to meet your current goals and requirements. Changes that may warrant a review include:

  • A significant shift in your health or disability status.
  • Moving to a new home or community.
  • Starting education, employment, or other life transitions.

AgapeCare’s experienced Support Coordinators can guide you through the plan review process, helping you prepare documentation, communicate your needs effectively, and ensure your updated plan aligns with your goals.

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managing daily tasks, and engaging with your community.
Complete our “Schedule an Appointment” online form.
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and discuss how we can best support you.